Capital One can be described as a Fortune 500 company and one of the ten leading banks in the US. It was established in 1955 and possesses a diversified portfolio. The company has won many awards due to its excellent customer service. One of the reasons clients prefers it is the payment options available. You can make payments using virtually any method you can think of. These options are as follows:
Pay online: To make online payments, you will need to start by visiting the website’s login page or at the home page www.capitalone.com.
- It can be accessed by typing https://secure.capitalone360.com/myaccount/banking/login.vm on your web browser.
- Once you have opened the page, you will need to enter your customer number or your ID or your username.
- Click on the continue button to move to the next step.
- You will be able to pay your bill at this point.
If you do not have an account, you can register for one by going to https://secure.capitalone360.com/myaccount/banking/standaloneenrollment?execution=e1s1&stateId=collectsecurityinfo.
Enter your personal details which should include your phone number, birth date, zip code and the last four digits of your social security number. Select a username and a password that is easy to remember and hard to guess. Choose security questions that you can answer comfortably as they will be used to verify you are the owner.
Mail payments: The statement you receive from Capital One will have an envelope and coupon. You can use the envelope and coupon to mail your payment. Make the money order or check payable to Capital One, while making sure you have correctly written your account number at the back of the same. Take note that if you do not use the coupon, it may affect your payment by delaying the same. Alternatively, you can use the following contacts to mail your payment: Capital One, N.A. P.O. box 21887 Eagan, MN 55121. Never send cash payments by mail.
Pay by phone: Phone payments are the easiest and most effective. They can be done y dialing 1-800-227-4825. If you are a business card customer, you should dial 1-800-867-0904 instead. Both these numbers are for payments and they are handled by customer support representatives.
Auto pay: This type of payment can only be made at capital one website online. It is an automatic payment that will take place at a specific date of the month. You also have the option of managing schedule payments for up to 90 days in advance. Use https://secure.capitalone360.com/myaccount/banking/autoLoanEnrollmentMain?execution=e4s1&stateId=enrollmentLandingPage for such payments.
Pay people: You can use the ‘person2person’ payments to pay people. It can be used to pay anything you want such as school fees or even rent. The link https://home.capitalone360.com/360cguide/p2p can be used for such payments.
Mobile banking payments: There is a mobile app you can use to pay your capital One card bill. If you don’t have the app, you can download it from https://itunes.apple.com/us/app/capital-one-mobile/id407558537?mt=8 or https://play.google.com/store/apps/details?id=com.konylabs.capitalone for Android devices. The app has a user guide that you can follow to pay your bill.
To contact the customer service, visit www.capitalone.com and go to the customer care menu to find out the various ways to get help from the customer service department. You could also call 1-800-867-0904 or -888-464-0727 to contact the customer service represenatitives.
- Take note that you can contact customer support at 1-888-464-0727. The number can be used for any types of inquires relating to your account.