Charter can be best described as an organization that offers various telecommunications services for individuals and businesses. They have a lot of clients in the United States who use a variety of their services. All these customers require different methods to pay their bills. Due to the varying preferences of their clientele, the company has opted to provide a number of payments that will suit the needs of most, if not all of their customers. The following is a list of the options available and how one can contact their customer services should they encounter any challenges.
Pay online: In order to make payments easy for their online customers, they offer www.charter.com/myaccount pay bill facility on their charter.com myaccount site. Use the following steps:
- Set up an online account if you would prefer to avoid entering personal information each time you pay a bill
- My Account section on their website: charter.com myaccount is the online account management tool you should use
- All you need is answer a couple of questions, create and username and password and you will be good to go
- Then you can make changes to your account, view past statements, save your personal information and pay your bill after logging in
Pay by mail: Another payment option is through the mail. You can send the company a money order or check, but never send cash through the mail. It is crucial to include the remittance slip that came with your bill. Take note that the bill is sent to a pre-addressed envelope which you should use to send your payment. Avoid late fees by making sure there is ample time for the payment to arrive. The payment should arrive and be processed before the end of the day the payment is due. Alternatively, you can use the address you will be provided when you dial 1-888-438-2427.
Pay by phone: Paying by phone may be just what you need if you do not want to mail a check. There are two ways to go about this; by use of an automated system or by talking to a person. It is a simple and quick process as all you have to do is provide some info when you call the company. You will need to make sure you have the amount you want to pay and your charter.com myaccount number handy. Call 1-888-438-2427 to make payments using this method.
For 24 hour customer support, dial 1-888-438-2427.
- Paying by phone is the fastest method to ensure timely payments.