My Account is an app from T-Mobile that provides consumers with a platform they can use to pay their bills, manage their T-Mobile account and learn how to fix issues they may be having with their accounts. If you happen to have an account with the company, you can use this platform to pay your bills. All you have to do is get the app and you will be good to go. It supports different mobile platforms such as blackberry OS, iOS, Windows and Android. You can manage your account / make payments by using various methods.
Online payments: Paying online can be done by logging into http://my.t-mobile.com/. Once at the www.my t mobile.com website, follow these instructions:
- Click on the ‘billing’ option
- Next click on the ‘pay bill’ option. Follow by filling all the required fields with the necessary details, which you can access by logging in
- Make sure you counter-check the details to ensure they are correct
- Finish by submitting the payment
- If not registered for www.my t mobile.com online services, create an account as shown in the screenshot below
Phone payments: If you are not tech savvy or you simply prefer making payments by phone, you can do so by dialing 611 from your T-Mobile phone. The other option is dialing 1-877-746-0909 from a different phone. The phone payment system automated and you will not be charged extra when you use it. It is available 24 hours / 7 days a week. You can also get assistance from a customer service representative available from .06:00am to 10:00pm every day. Take note that you will be charged a service fee of $5 when you use a customer representative for your payments.
EasyPay automated payments: This is an automated system that is provided for T-Mobile clients. You can access it using https://support.t-mobile.com/docs/DOC-1073. It is basically a service that allows people to setup automatic monthly payments using a credit card, debit card, ATM card or electronic check.
In-store payments: For this type of payment, use the store locator found at http://locator.t-mobile.com/Locator.aspx. It will assist you find payments center locations.
Mail payments: To mail your payment, send your money order to check to the addresses below:
PO Box 51843
Los Angeles, CA 90051-6143
PO Box 790047
St. Louis, MO 63179-0047
PO Box 660252
Dallas, TX 75266-0252
PO Box 742596
Cincinnati, OH 45274-2596
Customer service can be contacted through 1-877-746-0909. They should be able to assist you with any issues you may have including www.my t mobile.com account issues.
- Cash payments are only accepted at in store payments